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Ongoing Hosting

Boutique short-term rental management for a small number of guest-ready homes across Australia

Ongoing Property Management (Limited Portfolio)

PlaceMates offers boutique short-term rental management for a small number of guest-ready homes across Sydney and NSW.

We’re intentionally selective — not because we’re exclusive, but because high-quality hosting requires real attention, fast response times, and consistent standards.

Management is available in two service levels:

  • Standard Co-Hosting (20%)
  • Premium Managed Hosting (30%) — fully supported, hands-off hosting

Availability is limited and onboarding is required.


 

A Better Fit for Owners Who Want It Done Properly

We’re best suited to owners who value:

  • a well-maintained, guest-ready property
  • clear communication and fast decisions
  • long-term five-star performance
  • a professional, collaborative working relationship

We don’t operate as a high-volume agency.
We manage fewer homes so each one is run with care.


 

Standard vs Premium Management

All managed properties begin with a setup or audit service so we can ensure the home is positioned correctly and meets operational standards.

Step 1 — Start with a Listing Audit or Setup
Step 2 — Confirm Fit & Availability
Step 3 — Onboard into Standard or Premium Management

Standard

200 %

Ideal for owners who want day-to-day hosting handled professionally, with essentials managed via subscription.

Premium

Recommended

30 %

For owners who want fully hands-off oversight, proactive maintenance coordination, and a higher-touch service model.

Includes everything in Standard, plus:

Standard

Premium

Guest & Booking Management

Guest messaging & support
Booking coordination
Review responses

Listing & Revenue Optimisation

Ongoing listing updates
Dynamic pricing
Priority
Minimum stay strategy
Peak season adjustments
-

Cleaning & Turnover Coordination

Cleaner scheduling
Linen coordination
Turnover issue resolution
Quality checks
Quarterly
Monthly

Essentials & Restocking

Consumables supply
Add-on subscription
Replenishment tracking
Welcome standards maintained
Add-on subscription

Maintenance & Trades Coordination

Repairs triage
Coordination fee applies
Contractor scheduling
Coordination fee applies
Quote management
Coordination fee applies
Routine maintenance coordination
-

Owner Support & Reporting

Owner insights + recommendations
Basic reporting
Expense reconciliation
-
Seasonal performance summary
-

Want to Be Considered?

If you’re looking for a calm, professional hosting partner — and you want your property run properly long-term — we’d love to chat.